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Extremely good customer support

Nostake

Senior Member
First Name
jeremy
Joined
Jul 27, 2019
Threads
14
Messages
67
Reaction score
10
Location
kalispell MT
Vehicle(s)
2018 Aegean Blue Civic Sport Hatchback
look okay i blew my top over the weekend, but Maperformance just went WAY above expectations to fix this, i am genuinly in shock right now and yes i have a big pile of crow in front of me to eat.

To those members here that i got a bit testy with like GT/micah i am sorry and you were right 100%

To Maperformance My deepest apologies i should have shown some patience and acted like an adult, i have gotten really bad service on a number of things lately. Vinyl wrap/stereo/paint/repair etc etc and i just snapped when i should have just had some patience. I will say i will Buy from you guys first on anything that i plan to buy that you sell even if i have to pay a bit more for it i am literally stunned at your level of customer support, even for a customer who probably doesnt deserve it.
thank you.
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JT Si

Senior Member
First Name
JT
Joined
Mar 17, 2019
Threads
1
Messages
486
Reaction score
30
Location
Willamette Valley
Vehicle(s)
2018 MSM Civic Si
I'm glad you got a good resolution. We all do things maybe we shouldn't and hopefully let the experience change us into better people.
 

Micah

Senior Member
Joined
Oct 19, 2017
Threads
10
Messages
1,528
Reaction score
62
Location
Toms River, NJ
Vehicle(s)
'17 Si 4DR FlashPro +9psi (3k-14k) Ktuner TSP Stage 1(14k-30k+) '17 Traverse LT AWD
look okay i blew my top over the weekend, but Maperformance just went WAY above expectations to fix this, i am genuinly in shock right now and yes i have a big pile of crow in front of me to eat.

To those members here that i got a bit testy with like GT/micah i am sorry and you were right 100%

To Maperformance My deepest apologies i should have shown some patience and acted like an adult, i have gotten really bad service on a number of things lately. Vinyl wrap/stereo/paint/repair etc etc and i just snapped when i should have just had some patience. I will say i will Buy from you guys first on anything that i plan to buy that you sell even if i have to pay a bit more for it i am literally stunned at your level of customer support, even for a customer who probably doesnt deserve it.
thank you.
Glad it worked out. Try not to post when angry. Hell, try not to speak when angry. Matter of fact, try to avoid doing most things when angry. Regret, remorse, apologizing, etc, all have some value, but patience can save face, drama, and time.
 

gtman

Senior Member
First Name
Mitch
Joined
Oct 27, 2015
Threads
64
Messages
5,294
Reaction score
964
Location
USA
Vehicle(s)
2017 Cosmic Blue EX-L Sedan
Here's the thing man. I've got a whole lot of experience and wisdom (translation: I'm older than a lot of you guys). It's always best to post after you've taken a few deep breaths, counted to 10 and given the vendor a chance to make things right before typing out in anger.

Glad things were resolved.

Side note. I've been modding my cars for well over 35 years and have dealt with a bunch of aftermarket vendors, including many who were sponsors at my car forums. MAPerformance is top notch from everything I've seen.
Sponsored

 
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