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2022 Civic Hatchback Sport Touring Paint Issue

2022soniccivic

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2022 Civic
Hi everyone,

I purchased a 2022 Civic Hatchback last week. The car seemed dirty when I picked it up from the dealer but it was a snowy morning.
The next day I noticed the dirty looking smudges would not clean off the vehicle with a microfiber cloth. The vehicle was covered in smudges almost like a layer over the paint. The dealers detail department took the vehicle back and spent 3 days working on “correcting” the issue.

I picked up the car today. I carefully looked over the car in the dealers parking lot. The paint looked perfect out in direct sunlight. I didn’t see any of the flaws and happily accepted the vehicle. Tonight as the sun was going down I looked over the car. I can still see the issues in the paint. The issue is not corrected. I plan to reach out to the dealer again but I really don’t want this car if they can’t correct the issue. I feel they should order me another vehicle.

The dealer has provided no information about what caused the issue other than “I think our Pre delivery cleanup caused this”. One of the dealer add-ons was $199 paint protection. I can only assume the paint protection was not correctly applied

I have attached some photos. Does anyone know what this could be? I plan to take the car to a professional detailer to get another opinion on if it can be fixed.

11th Gen Honda Civic 2022 Civic Hatchback Sport Touring Paint Issue F5EFEBF0-A1F6-45D6-8F6A-FD5C2896BFAC


11th Gen Honda Civic 2022 Civic Hatchback Sport Touring Paint Issue D0C72CD5-A082-4376-A5D7-46785205EFF3


11th Gen Honda Civic 2022 Civic Hatchback Sport Touring Paint Issue 778422C6-6F99-4910-8FBC-08E0E9EEF079


11th Gen Honda Civic 2022 Civic Hatchback Sport Touring Paint Issue 95BDF13D-5D07-4A98-BB75-02CC9C90575D


11th Gen Honda Civic 2022 Civic Hatchback Sport Touring Paint Issue 7DD718ED-F119-47CA-B8C4-89C68F2F7913
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Midnight-VTEC

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This is exactly why I always specify when I buy a car, don't wash it, don't drill any holes, don't gas it up, and proceed to do it myself and properly prep the paint for PPF from an actual reputable shop.
 

andyg

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Looks like a misapplied (or more specifically, incorrectly removed) ceramic coating or wax. Definitely have a good detailer do a decontamination and polish to get this out.
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