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My First Molding Hood/ICB Motorsports experience

TW00Si

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I bought quite a few things from ICB. Small items. My only complaint was one time I paid extra for faster shipping but they shipped out USPS regular postage instead. Where they reimbursed me after sending them an email about it. Non related but I think it’s a crock that they charge a tariff for items that were already in stock. I window shop and have been tracking some items for my S2000 and just haven’t pulled the trigger on.

As for carbon hood experiences, I’ve only had a Seibon, Mugen and ASM cf hoods before. I would never buy Seibon again. This was my experience from more than 10 years ago. Mugen, ASM sure but the prices for cf hoods has gone up a lot. My Mugen hood was damaged during shipping. King motorsports refunded me after I sent them pictures. But for the rest of the undamaged hood. It was perfect. None of the imperfections you’ve shown. My ASM hood, near perfect.

I clicked on this thread because I was hoping to read something positive about First Molding because I’m looking at some of their offerings. But after this thread. Yeah, I’m not taking my chances, especially when a vendor can’t provide the support for a defective item.

Really sucks to be in your situation. I personally would paint most of it and leave some cf exposed and just say fvck ICM and FM.
 
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HondaHoon

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I bought quite a few things from ICB. Small items. My only complaint was one time I paid extra for faster shipping but they shipped out USPS regular postage instead. Where they reimbursed me after sending them an email about it. Non related but I think it’s a crock that they charge a tariff for items that were already in stock. I window shop and have been tracking some items for my S2000 and just haven’t pulled the trigger on.

As for carbon hood experiences, I’ve only had a Seibon, Mugen and ASM cf hoods before. I would never buy Seibon again. This was my experience from more than 10 years ago. Mugen, ASM sure but the prices for cf hoods has gone up a lot. My Mugen hood was damaged during shipping. King motorsports refunded me after I sent them pictures. But for the rest of the undamaged hood. It was perfect. None of the imperfections you’ve shown. My ASM hood, near perfect.

I clicked on this thread because I was hoping to read something positive about First Molding because I’m looking at some of their offerings. But after this thread. Yeah, I’m not taking my chances, especially when a vendor can’t provide the support for a defective item.

Really sucks to be in your situation. I personally would paint most of it and leave some cf exposed and just say fvck ICM and FM.
Yes, the customer service has not been a very bad experience. I will keep the community posted in case he does respond to my email I sent a few days ago now. As far as the hood is concerned. Yes, it is still at the paint shop, no work has been done on it at this time as I was waiting on a response from ICB, and weighing my options on what to do with it. But based on what I have been told about the gel coat issues around the vents (where I was going to leave exposed carbon), it looks like I will be painting the entire thing :(.
 

jtlctr

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I think you should try and get a replacement or a refund. If half the point is having the CF exposed to admire, I wouldn’t settle for having to paint it, not to mention the extra expense of painting. I wouldn’t let them off the hook so easily.
 


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HondaHoon

HondaHoon

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I think you should try and get a replacement or a refund. If half the point is having the CF exposed to admire, I wouldn’t settle for having to paint it, not to mention the extra expense of painting. I wouldn’t let them off the hook so easily.
They have ghosted me brother. No contact at this time. If push comes to shove, I will call them on the phone. But non compliance is non compliance. I highly doubt they will pay to ship it back either. It shipped via freight. Was over $400 to ship to me. We shall see if they make contact. Rather just put that money to paint. It needs clearcoated no matter what anyway.
 
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HondaHoon

HondaHoon

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Thanks to everyone that has reached out to me. It makes me feel good to know I am not crazy OCD in this situation and that I have a valid argument regarding the quality for what I paid alot of money to have. Thanks guys.
 

TW00Si

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You’re not crazy OCD. That’s a lot of money. I would call them. Give them a chance to fix the issue. This is also the reason I lose sleep when I order a larger car part and hope shipping doesn’t go awry because dealing with it after is never easy.
 
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HondaHoon

HondaHoon

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You’re not crazy OCD. That’s a lot of money. I would call them. Give them a chance to fix the issue. This is also the reason I lose sleep when I order a larger car part and hope shipping doesn’t go awry because dealing with it after is never easy.
Ironically. That is exactly why I did not order a Varis hood. I could not find one in the USA. This was the only Japanese made hood I could find in stock. I dont think I could handle paying that amount of money, waiting months and months. Then the stress of shipping via freight from Japan. This barely made it from Arizona! šŸ˜†
 


Cueyo

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They have ghosted me brother. No contact at this time. If push comes to shove, I will call them on the phone. But non compliance is non compliance. I highly doubt they will pay to ship it back either. It shipped via freight. Was over $400 to ship to me. We shall see if they make contact. Rather just put that money to paint. It needs clearcoated no matter what anyway.
If you bought it with a credit card I would threaten a charge back at the very least. I've made the mistake of buying with my debit card before and I've learned my lesson
 
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HondaHoon

HondaHoon

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If you bought it with a credit card I would threaten a charge back at the very least. I've made the mistake of buying with my debit card before and I've learned my lesson
I did. So, that is a possible path of action as well. But we shall see where the cards fall.
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