Seat Recall Gone Wrong?

CyberCTR

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Why I haven’t brought mine in.
 

1971Camaro

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At this point, knowing the two Type R’s that bad accidents and no issues with their drivers seat frame after impact, I don’t even think it’s worth it to get this recall if half the cars are getting damaged. Yikes.
One of the accidents wasn't as hard a hit as it could have been... plus we don't know if both of those cars were part of the recall. After what i've seen of people surviving accidents, the seat is one of the main reasons.
 

1971Camaro

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Yep, they acknowledged that it was their fault. Now it's seeing what the best resolution is. They want to try having their body shop work the dent out, but the crease can't be repaired imo. Other resolution has to be another bumper but can't imagine we can source one easily. Not to mention reapplying ppf🥲

ack! this is why our insurance rates are going up. wonder if it was someone who didn't know how to drive a stick? ...or. maybe their parking lot is too full of cars sitting there with high ADMs?? :p
 


madbikes

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I took mines in Monday. They kept it until Wednesday. They ended up scratching up my steering wheel and had to replace it…now I gotta go back because I discovered scuff marks as well
I know not all dealers have techs who knows how to work with upholsteries well. As much as I'm a little hesitant, I guess I'll have to be OCD over that area of the car when I receive it and immediately after I took it home.

Just curious, is it just a seat frame replacement or some of the seat material (upholstery) needs to be removed as well?
 

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I know not all dealers have techs who knows how to work with upholsteries well. As much as I'm a little hesitant, I guess I'll have to be OCD over that area of the car when I receive it and immediately after I took it home.

Just curious, is it just a seat frame replacement or some of the seat material (upholstery) needs to be removed as well?
I can't speak for others, but based upon my observations, the recall repair was limited to the lower seat rail. There was no problem with my cushion. A total of three parts were ordered and used during the repair. However, to access the work area the seat needed to removed from the car. Removal was apparently tricky as it needed to be rotated (i.e., , back out first). To clear the door it was leaned about 30 degrees to prevent he rails from rubbing the door seal that was covered with a pad. Once out, the seat needed to be inverted to reach the rails. The techs placed the seat on a work pad rather than the floor to prevent scratching. The same potential for scratching the door molding and frame existed for replacing the seat. My dealership used two people (one on the driver's side and the other on the passenger's side) to guide the seat back into place. From what I observed, about 75% of the labor time (total 2 hrs. 20 min.) was for removal and replacement of the seat. I gave the tech a gift card that was greatly appreciated. The job was done with great care.
 

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At this point, knowing the two Type R’s that bad accidents and no issues with their drivers seat frame after impact, I don’t even think it’s worth it to get this recall if half the cars are getting damaged. Yikes.
Both of those cars were not on the recall
 

Clark_Kent

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I took mines in Monday. They kept it until Wednesday. They ended up scratching up my steering wheel and had to replace it…now I gotta go back because I discovered scuff marks as well
Did you take it to Nalley?
 

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Dealerships like Honda that always deal with commodity cars and not specialty customers/cars have more problems like this. They can get away with being less careful on minivans, CRVs etc because most of the customers don't really care or notice scuffs, scratches. Its always about, get the car in and out quickly.

Jack had a flat on his new Z06, had wheel and tire protection, brought to dealership. They ordered a tire and it took them two weeks to swap the tire because they could not get the new tire on. After two weeks they quit, left him with a scratched wheel and patched old tire. Anything more difficult that an Equinox they don't want to deal with.

My Honda rep asked if I had seat recall done and I said hell no because of crap like this. When I bring it in I will have the seat cocooned in plastic including floors and steering wheel. And I am sure it will still have some issue because they have to pull the seat out.
 


TDC50

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Received my recall notice today. Hopefully they don’t wreck my seat as they have with others
 
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took mine in today, went out of the way to buy an amazon gift card and tried asking to see if I could talk to the technician beforehand to give it to him/her... but they didn't seem too keen on letting me do that for whatever reason. can only hope they don't scuff the hell out of it.
 
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1971Camaro

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I can't speak for others, but based upon my observations, the recall repair was limited to the lower seat rail. There was no problem with my cushion. A total of three parts were ordered and used during the repair. However, to access the work area the seat needed to removed from the car. Removal was apparently tricky as it needed to be rotated (i.e., , back out first). To clear the door it was leaned about 30 degrees to prevent he rails from rubbing the door seal that was covered with a pad. Once out, the seat needed to be inverted to reach the rails. The techs placed the seat on a work pad rather than the floor to prevent scratching. The same potential for scratching the door molding and frame existed for replacing the seat. My dealership used two people (one on the driver's side and the other on the passenger's side) to guide the seat back into place. From what I observed, about 75% of the labor time (total 2 hrs. 20 min.) was for removal and replacement of the seat. I gave the tech a gift card that was greatly appreciated. The job was done with great care.

So, the dealer doesn't get paid anything for the recall?? How does that work?
 

1971Camaro

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Dealerships like Honda that always deal with commodity cars and not specialty customers/cars have more problems like this. They can get away with being less careful on minivans, CRVs etc because most of the customers don't really care or notice scuffs, scratches. Its always about, get the car in and out quickly.

Jack had a flat on his new Z06, had wheel and tire protection, brought to dealership. They ordered a tire and it took them two weeks to swap the tire because they could not get the new tire on. After two weeks they quit, left him with a scratched wheel and patched old tire. Anything more difficult that an Equinox they don't want to deal with.

My Honda rep asked if I had seat recall done and I said hell no because of crap like this. When I bring it in I will have the seat cocooned in plastic including floors and steering wheel. And I am sure it will still have some issue because they have to pull the seat out.

Which dealer is going to do the recall work?
 
 







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